| The reviews below are about our apartment booking service! If you are looking to find reviews for a specific property then please refer to that property page on Holiday Velvet.
The Holiday Velvet apartment booking service is available in Rome - Venice - Florence - the Amalfi Coast - Paris - Prague - Barcelona - Ibiza - Phuket - Koh-Samui - Cape Town - Amsterdam - Berlin - New York - San Francisco - Brussels - Dubai |
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This trip we decided to do without a travel agent and to book everything on line. Both my husband and I were nervous when we started out, after our first initial contact with Holiday velvet we instantly felt secure and looked after. All our expectations were met and our trip with 5 children went off without a hitch!! Not only are we looking at where our next destination will be but we are recommending all our friends and colleagues use Holiday Velvet too!!! |
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Prompt, informative and helpful |
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Speedy response, with all the information supplied, no questions to ask at all. |
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Absolutely brilliant from booking to being collected at the airport, the apartment was also as described on the tin, would definitely use you again!! |
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Holiday Velvet was referred to me by a colleague. I was not disappointed. The service was quick and efficient. The information was very well organized and the instructions were clear. I wouldn't hesitate to use this service again. |
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This has been remarkably easy so far. It has been a much better experience working with Oakley Johnson and Holiday Velvet than working with our local agents. |
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This service is fast and professional. You feel you are in good hands. Highly recommended. |
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I dealt with James Burrows and he was excellent. He was professional, answered all of my questions accurately and swiftly and was a pleasure to deal with. I would give him an A+ rating without any reservations. I also like the professionalism of the Holiday Velvet site and all of the information gathered together on one voucher. We are looking forward to a great stay in Rome. |
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I found the service prompt, efficient & helpful, more so as I was enquiring during a weekend for accommodation within the week & therefore needed a quick response. |
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Good service and value for money. Recommendable! |
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Very courtious, professional service with quick response to travel enquiries. |
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Holiday Velvet was fast, easy to use, and accurate in property descriptions! |
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The booking process was easy and the apartment was exactly as described. The airport transfer was excellent and the agent I met at the apartment was friendly and helpful. I was very pleased with my 'Holiday Velvet' experience. Thank you |
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Very helpful agency, it was nice to have a telephone number in England to make arrangements in person. Booking an apartment meant I could cater for my family without excessive costs which would have been incurred at a hotel. Would definitely use again. |
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Again an excellent service provided by James Burrows, secured us another great holiday in Rome. We will definetly be back as clients, and are recommending Holiday Velvet everywhere we go. And as our backgrounds are in the travel trade, we do know a bit about it.... ;o) |
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Our stay in Paris was made all the more special by having a comfortable apartment perfectly suited to our needs, and containing everything we could have required for our stay. |
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Everything was exactly as promised, handled in a timely fashion, and EASY....I will use Holiday Velvet again and again....Kudos to James and Oakley for the great job they did! |
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I am very pleased to have found your web site. It was the very first one I looked at for Paris apartments for rent and it ended up being the only one. My travel consultant Jean Baptiste Castanier was very helpful. |
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Following a glitch caused by the owner rather than yourselves with my initial booking, good alternatives were quickly produced by Oakley and we secured an excellent alternative in no time at all. very happy with the service provided. |
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The whole process of enquiring, booking and patience by Holiday Velvet staff (James) was easy and Professional. The fact that HV uses Skype also made answering our queries very easy. |
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We were very pleased with every aspect of our dealings with Holiday Velvet, the information about the rental was accurate and the photographs were a very fair representation of the accommodation. Overall, very pleased. |
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The website was easy to use with excellent details about the apartments. Where there were reviews they were very useful and I would recommend adding more as they definitely help the decision making process. It was really easy to book a driver and was one less thing to worry about as it was easy to find him at the airport, and he knew exactly where to take us. The apartment was just as described, lovely and spacious, excellent air-conditioning (which was a blessing as it was extremely hot in Rome that week) and in a lovely quiet location with lots of restaurants and cafes and only a very short was to the Colosseum. The terrace was an added bonus and lovely to sit out in the evening. The only slight problem was that the housekeeper that met us at the apartment only spoke Italian, so it was quite difficult to get the paperwork sorted out! |
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Excellent service and response,the booking process was so easy. The apartment was as stated and all very good and high standards. Excellent. |
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Our experience with Holiday Velvet was wonderful. This is the first time we've rented an apartment and it was our first trip to Paris and our stay at the Paris apartment Odeon Terrace made the entire experience nothing short of magical. From the terrace we were surrounded by the whole of Paris and our night light was the effervescent sparkle of the Eiffel Tower. Jean-Baptiste, James, Hakim and Maeva were all extremely courteous, helpful and knowledgeable and keen to do whatever they could to make our stay as comfortable as possible. We will certainly be recommending Holiday Velvet Paris accommodation to all our friends. |
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Just a note to say thanks for organising our Paris apartments. Trying to book 5 apartments for 10 people in Paris, during the Marathon weekend would have been a nightmare without Holiday Velvet. Thanks for all your help - all the apartments were excellent. Review by Karl who booked many apartments in Paris! |
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We would use Holiday Velvet again after a very enjoyable stay at the Ill Terrazzo apartment in Rome. Prompt response to inquiries, good value for money, simple process to book and pay and no hidden extras. |
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I was very happy with all aspects of the service and have already recommended holiday velvet to friends and family. |
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Holiday Velvet is truly the best booking agency for my holidays. |
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Very happy with the whole process. Consultant got back to me (by phone) within the hour, as we'd left our booking till the last minute. Apartment was perfect for us and very well described. Thanks Holiday Velvet, will use you again! |
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Holiday Velvet was very professional and extremely helpful at every stage of our booking. |
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Holiday Velvet is a great way to book your vacation. The representative was very friendly and prompt to answer my questions. The property was exactly as it stated in the description. This was our first trip with our 3 month old son and it was great. Thanks! |
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I came across Holiday Velvet by chance. Was initially looking for hotel rooms for 2 adults and 2 children and then decided on an apartment. Left everything to the last minute. The first place we requested was available but then not as the owner had let it, but our consultant James found us another great place at a great price. Would definitely use Holiday Velvet again. Speedy replies and friendly service from James. Thanks. |
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Absolutely loved the apartment. Everything went according to plan, and everything was as promised. |
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